Virtual Assistant

Overview

Looking for full-time work (7 hours/day)

at $8.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (10 days ago)

Member Since

May 18th, 2022

Profile Description

I am a strong-willed business professional. My intellectual curiosity has driven my enthusiasm for improvement, and that curiosity drives me to be a lifelong learner. I am always determined to become better than what I do now. I am a constructive independent learner and worker, and I am results-driven. My genuine game-changer charisma is my top tool to stay happy, get along well with colleagues, make people comfortable around me, lead, and even influence people. I am always devoted to doing a fantastic job on a task.

Experienced Executive-level with exceptional mastery in the field of:

• Customer Service, Sales and Marketing Leadership
• General Management of manpower in a corporate set-up or remote locations
• Human Resources Selection, Development and Training
• Business Development
• Sales Process Planning and Improvement
• Vision and Mission Planning
• Compliance and Business Ethics
• Public Speaking and Client Relations
• Team Building and Performance Appraisal

With more than 5 years of Team Leadership role in Sales and Customer Service, I believe I can be a real asset to your team.

Types of customer support roles that I performed and have expertise for more than 10 solid years are the following:

•Sales Support
•Customer Service Support
•Social Media Management
•Live Chat Support
???Email Support
•Ticketing Support
•Phone Support (Inbound and Outbound calls)
•Team Leadership
•Events Operations Management
•Management of customer service and client retention department

Experienced in the use of the following applications:

• Asana
• Trello
• InfusionSoft
• Zapier
• CRM
• ERP
• Pipedrive
• DynamicSync
• Shopify
• WordPress 
• Amazon Seller Central
• Canva
• Jivo
• Omnisend
• bitly
• MailChimp
• MS Office-Word & Excel
• MS Powerpoint
• Google Slides
• Keynote
• Google Docs
• Gmail
• Outlook
• Slack
• Hangout
• Voxer
• Meetup
• Eventbrite   

I have a focused and deep understanding of customer satisfaction, conflict resolution and customer retention, customer service department administration, team management, and talent development (coaching and mentorship to my teammates).

•Experienced in web-based companies, e-commerce, advertising companies, sales, collections, documentation, and shipment.

•Ability to work remotely or home-based. I have a very reliable 2 100MBPS Fiber Optic internet connection and a 15 MBPS DSL backup. 2 Windows-based PC both Corei3 7th Gen, and willing to upgrade if required.

If you ever want to learn more about what I do and bounce ideas off me, please contact me.