Results-driven Sales & Customer Support Specialist with over 3 years of experience in high-volume chat environments. I have hands-on experience using GoHighLevel (GHL) for lead management and outreach, objection handling, and converting social media inquiries into confirmed sales. I have a proven track record of managing 100+ concurrent conversations daily while maintaining high engagement and rapport.
Core Expertise
- Sales & Conversion: Direct Sales, Upselling, Objection Handling, and Lead Quality Assessment.
- CRM Management: Proficient in GoHighLevel (GHL), managing 100+ active contacts daily.
- Lead Generation: Generating 50-100 qualified leads daily through persuasive outreach
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Digital Communications: Profile management, chat operations, and administrative reporting for remote agencies.
Technical Skills & Tools
- CRM & Tracking: GoHighLevel (GHL), Google Workspace (Sheets, Docs, Drive).
- Communication: Slack,
Content Creation: Basic Graphic Design (Canva, Photoshop) and Video Editing (CapCut).
Why Hire Me?
I am highly skilled in managing sales pipelines and ensuring zero leads are left unattended.
Experience: 1 - 2 years
Over 5 years of combined experience in high-volume chat sales and customer support since 2019.
Experience: 1 - 2 years
Assisted in scheduling and organizing tasks or updates as needed to support workflow and daily operations.
Experience: 1 - 2 years
Maintained accurate customer and order records using Google Sheets for tracking, organization, and quick access to updated information.
Experience: 1 - 2 years
Managed and organized incoming emails to ensure all customer concerns were tracked, prioritized, and responded to without delays or missed messages.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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