General Virtual Assistant/Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.06/hour ($976.00/month)

High school diploma

Last Active

June 30th, 2026 (10 days ago)

Member Since

May 13th, 2022

Profile Description

Hi, I’m Vivian David — a dedicated and results-driven Virtual Assistant with over 7 years of experience in customer service, sales, lead generation, and administrative support. I specialize in helping businesses improve customer relationships, generate qualified leads, and maintain organized operations in fast-paced environments.

Throughout my career, I’ve successfully handled inbound and outbound calls, managed CRM systems, processed orders, resolved customer concerns, and consistently exceeded performance targets. I am highly skilled at communicating with clients professionally, building rapport, and delivering excellent customer experiences that drive business growth.

What I Bring to Your Business:

• Lead Generation & Prospecting – Experienced in building prospect lists, qualifying leads, and • supporting sales pipelines to help increase conversions.

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Customer Support & Sales – Strong background in inbound sales, customer service, and conflict resolution with a focus on customer satisfaction and retention.

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CRM & Administrative Management – Proficient in Salesforce, Einstein 360, CSG, ECM, Microsoft Office, and Google Workspace to keep operations organized and efficient.

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Consultative Sales Experience – Skilled in handling high-value product sales while building long-term client trust and relationships.

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HIPAA-Certified Medical VA Support – Knowledgeable in handling sensitive patient information, medical records, scheduling, and insurance inquiries with confidentiality and accuracy.

Core Skills:
• Lead Generation & Lead Qualification
• Inbound & Outbound Sales
• Email & Calendar Management
• CRM Management & Data Entry
• Customer Service & Client Support
• Pipeline Coordination & Follow-Ups
• Microsoft Office & Google Workspace
• HIPAA Compliance & Medical Support

I am seeking a long-term opportunity where I can contribute my skills, grow professionally, and become a valuable part of your team. I am dependable, detail-oriented, quick to learn, and committed to delivering high-quality results.

Vivian David