Medical VA | Customer Service | Admin | Data Entry

Overview

Looking for full-time work (8 hours/day)

at $6.09/hour ($1,171.20/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

May 12th, 2022

Profile Description

Medical Virtual Assistant | Patient Intake, Scheduling, EMR & Claims Support

Are you a healthcare provider or agency looking for reliable administrative support? I’m a HIPAA-certified Medical Virtual Assistant with over 6 years of experience in patient intake, care coordination, EMR documentation, insurance claims, and virtual healthcare operations.

Here’s how I can support your practice remotely:

Patient Intake & Coordination
* Verify referrals, patient demographics, and PCP details
* Complete admission checklists and enter data into EMRs
* Handoff to clinical teams for timely scheduling
* Create and upload patient charts and welcome packets

Appointment Scheduling & Visit Staffing
* Manage calendars, book appointments, and staff home health visits
* Coordinate with case managers, caregivers, and field clinicians
* Handle caregiver scheduling, visit verification, and follow-ups

EMR & EHR Management
* Proficient in Homecare Homebase, Citrix, DME4DME, and other EMR platforms
* Maintain accurate, up-to-date electronic health records
* Perform chart audits, manage orders, and ensure documentation compliance

Insurance & Claims Support
* Conduct benefit verification and resolve claim denials
* Input and update insurance details
* Request and review medical records to support medical necessity
* Explain EOB breakdowns (deductibles, copay, write-offs, etc.) to providers

Communication & Customer Service
* Professionally handle inbound/outbound calls and messages
* Serve as a liaison between patients, caregivers, and providers
* Maintain courteous, compassionate, and timely communication

Technical Skills & Tools
* EMR/EHR Systems: Homecare Homebase, Citrix, DME4DM
* Microsoft Office, Google Workspace
* Medical Terminology | HIPAA Compliance
* Remote Work Platforms (Zoom, Ms Teams, etc.)

Certifications
* HIPAA Privacy & Security Training – 2024
* HIPAA Privacy & Security Training – 2025