Healthcare Virtual Assistant | Referral & Intake Specialist | Home Health Schedu

Overview

Looking for full-time work (8 hours/day)

at $6.06/hour ($1,171.20/month)

Bachelors degree

Last Active

July 15th, 2026 (4 days ago)

Member Since

May 12th, 2022

Profile Description

Healthcare Virtual Assistant with expertise in Referral Intake, Patient Scheduling, Care Coordination, Insurance Verification, Medical Documentation, and Administrative Support

Are you a healthcare provider or agency looking for reliable administrative support? I’m a HIPAA-certified Medical Virtual Assistant with over 6 years of experience in patient intake, care coordination, EMR documentation, insurance claims, and virtual healthcare operations.

Here’s how I can support your practice remotely:

Patient Intake & Coordination
* Verify referrals, patient demographics, and PCP details
* Complete admission checklists and enter data into EMRs
* Handoff to clinical teams for timely scheduling
* Create and upload patient charts and welcome packets

Appointment Scheduling & Visit Staffing
* Manage calendars, book appointments, and staff home health visits
* Coordinate with case managers, caregivers, and field clinicians
* Handle caregiver scheduling, visit verification, and follow-ups

EMR & EHR Management
* Proficient in Homecare Homebase, Citrix, DME4DME, and other EMR platforms
* Maintain accurate, up-to-date electronic health records
* Perform chart audits, manage orders, and ensure documentation compliance

Insurance & Claims Support
* Conduct benefit verification and resolve claim denials
* Input and update insurance details
* Request and review medical records to support medical necessity
* Explain EOB breakdowns (deductibles, copay, write-offs, etc.) to providers

Communication & Customer Service
* Professionally handle inbound/outbound calls and messages
* Serve as a liaison between patients, caregivers, and providers
* Maintain courteous, compassionate, and timely communication

Technical Skills & Tools
* EMR/EHR Systems: Homecare Homebase, Citrix, DME4DM
* Microsoft Office, Google Workspace
* Medical Terminology | HIPAA Compliance
* Remote Work Platforms (Zoom, Ms Teams, etc.)

Certifications
* HIPAA Privacy & Security Training – 2024
* HIPAA Privacy & Security Training – 2025