Virtual Assistant|Social Media Manager|Web Designer

Profile Description

***A warm welcome to my profile ***
My name is Upgrade to see actual info, a native Filipina with English fluency. I have over 6 years of experience as a highly skilled virtual assistant and customer support specialist providing exceptional customer service and administrative work to clients across various industries. With my experience, I can assist businesses of all sizes in streamlining their operations and providing the customer experience.
I am passionate about providing the best possible customer service. Even in stressful situations, I am organized and capable of handling multiple inquiries. My experience has taught me how to effectively solve any problem that may arise. I am a problem solver who is proactive. Furthermore, I am not afraid to take on new challenges and will always give my all.
My skills include the following:
-Communication skills: I have excellent verbal and written communication skills, which allow me to effectively communicate with clients and teaUpgrade to see actual infombers alike.
-Social Media Management: I can assist businesses with managing their social media accounts, responding to comments and messages, and establishing a social media presence.
-Technical Capabilities: I am knowledgeable about a wide range of software and platforms, including Microsoft Office, Google Suite, and CRM systems.
-Administrative Support: I am experienced in providing administrative support such as calendar management, data entry, appointment scheduling, email management, and other administrative task as needed.
-Customer Service: I've worked with a variety of businesses to provide excellent customer service via email, chat, and phone. I am experienced in dealing with customer complaints, inquiries, and feedback with professionalism and empathy.
-Detail-oriented: I am detail-oriented and ensure that all tasks are completed to a high standard within the timeframes specified.
-Technical Support: I am well-versed in troubleshooting technical issues and assisting customers with software, hardware, and other technical issues.
-Multitasking- I am capable of handling multiple tasks at once while efficiently prioritizing workloads.
-Project Management: I have prior experience managing projects from beginning to end, including research, planning, and execution.
***Why Work With Me***
-Dependability: I am dependable and dedicated to completing all assigned tasks on time and to a high standard.
-Experience: With years of Customer support and Virtual Assistance experience, I have the necessary skills and knowledge to provide exceptional support to clients.
-Communication: I value communication and will keep you informed of tasks and project progress. I am always available to answer any questions or concerns you may have.
-Technical Skills: I am knowledgeable about a wide range of software programs and platforms, including Microsoft Office, Google Suite, and CRM systems.
-Professionalism: I take pride in providing excellent customer service and always make sure that work is satisfactory to my clients. I recognize that each client is unique, and I tailor my services to their specific requirements.
-Problem-Solving Ability: I am a critical thinker who can quickly analyze problems and devise creative solutions that meet the needs of clients and customers.
-Timer Management: I am highly organized and can effectively prioritize tasks to ensure that projects are completed within the time frame specified.
-Availability: I am available to work flexible hours in order to meet the needs of clients in various time zones. Because I am adaptable and can adjust to changing requirements and work schedules, I am an excellent choice for clients with unpredictable workloads.
-Confidentiality: I value confidentiality and understand how critical it is to keep client information secure and private.
-Adaptability: I am able to quickly adapt to new situations and work under pressure in a fast-paced environment.
***What I Offer ***
1. Administrative Virtual Assistant
2. Canva Design
3. WordPress Web Design
4. Data Entry
5. Lead Generation
6. Social Media Virtual Assistant
7. Email Handling
8. Web Research
9. Real Estate Virtual Assistant
10. Customer Service Virtual Assistant
*** What's Next***
You can message me about the project, and that's all there is to it. I eagerly await your message and the opportunity to begin working with you.
Thank you for reading my profile and have a wonderful day 
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