CSR| E-Commerce| Social Media| Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 24th, 2024 (10 days ago)

Member Since

May 10th, 2022

Profile Description

Customer Service Excellence:
Over 7 years of dedicated customer service experience in diverse industries, consistently exceeding customer expectations.Proficient in active listening, problem-solving, and conflict resolution to ensure a positive customer journey.
Demonstrated ability to maintain a high level of professionalism, patience, and empathy while addressing customer inquiries and concerns.
Social Media Management:
Extensive experience managing social media accounts for brands, including content creation and scheduling.
Proficiency in utilizing various social media platforms (e.g., Facebook, Twitter and Instagram) to maximize brand visibility and engagement.
A track record of developing and implementing effective social media strategies to drive organic growth, boost follower engagement, and enhance online reputation.
Content Creation and Strategy:
Skilled in crafting compelling and shareable content that aligns with brand voice and objectives.
Adept at utilizing data-driven insights to refine content strategies, optimize posting schedules, and target the right audience segments.
Experience in monitoring trends, industry news, and competitor activities to stay ahead in the digital landscape.
Team Collaboration:
Effective team player with a proven ability to collaborate with cross-functional teams, including marketing, sales, and product development, to achieve common goals.
Experience in training and mentoring teaUpgrade to see actual infombers in customer service best practices and social media management techniques.
I am dedicated to delivering exceptional customer experiences and harnessing the power of social media to elevate brand presence. My versatile skill set and commitment to excellence make me a valuable asset in creating a strong online presence and fostering positive customer relationships.
Let's connect to explore how I can contribute to your organization's growth and success.