89b82f10c dd4d0

General VA/ Customer Service Representative/Admin Assistant

EXPECTED SALARY
Php 35,000.00/month
( $648 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $7.49 USD/hr )
EXPERIENCE OVERVIEW
3 years as Customer Service Representative and 1 year RE Virtual Assistant
BASIC INFORMATION
Age:
24
Gender:
Female
Location:
Dasmariñas City, Cavite
Tests Taken:
None
Last Active:
June 24th, 2022 (7 days ago)
Member Since:
May 6th, 2022
SKILL SUMMARY

I graduated Bachelor of Secondary Education major in English. Well-organized and dependable virtual assistant with 3 years of experience as a Customer Service Representative and 1-year real estate Virtual Assistant. 

In my previous role, I collaborated with teal npmbers and suggested some tools and strategies to generate more leads. Also, train new hires, and handle admin tasks. Looking forward to help the company’s efficiency and productivity.

Customer Service Representative/Technical Support

-Maintaining customer records by updating their account information.
-Recommending potential products and services to suit a customer's needs.
-Customer service inquiries.
SOFTWARE: Avaya, Qonnect, Slack

Cold Caller

-Answer 100+ calls daily.
-Generate leads online.
-List building and updating CRM.
-Manage appointments/schedule and send reminders.
-Customer follow-up.
SOFTWARE: Calltools, REI Reply, Craigslist

Office & Admin (RE Virtual Assistant) 

-Maintaining general office files.
-Create and maintain the database of leads generated in a real estate CRM. 
-Answering Emails. 
-Scheduling Zooh nsetings and conducting new hires orientation.
SOFTWARE: Google Workspace (G Suite), Zoom, Listshack, Vortex

Social Media Management 

-Create and edit training materials for new hires using Canva. 
-Uavxi basic graphic designs for Facebook posting. 
-Craigslist Ads posting. 
SOFTWARE: Canva,Pexels,Craigslist 

CERTIFICATES:

Cold Caller
-edslw://xdy.igwsunl.xpu/a/gq1oqnv892fw0bn/NYFO CALLING.png?dl=0

Basic WordPress Course
-lgcua://mje.xhairql.ocy/t/z4fupjsnzvei04t/OGI CERTIFICATE.pdf?dl=0

General Virtual Assistant Course
-pvivv://paa.edphdvz.zun/h/fqijb84vxli3rng/KRI CERTIFICATE.pdf?dl=0

Social Media Management Course 
-zutdl://ouq.hoeztfh.olw/p/aow1t22oz8cigr9/CPQ CERTIFICATE.pdf?dl=0

Virtual Executive Assistant Course
-lowxs://rwx.ghvlvfj.hvi/f/9dh3ppctp3acsut/GVH CERTIFICATE.pdf?dl=0

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Excel
  • Personal Assistant
  • Recruitment Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Lead Generation
  • Customer Support
  • Email Support
  • Phone Support
  • Real Estate Services

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 1 year of experience with Office & Admin (Virtual Assistant). I’ve worked on scrubbing the list of campaigns from Vortex and Listshack and updating lead information on Calltools. Also, it includes answering emails and scheduling weekly Zoom meetings.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Craigslist Marketing
  • Lead Generation

Graphics & Multimedia
SKILL RATING
  • Graphics Editing

Customer Service & Admin Support
EXPERIENCE

I have 3 years of experience as Customer Service Representative and Technical Support. I handle customer complains and provide product information. My role includes performing basic troubleshooting.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Real Estate Services

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »