General VA|Real Estate Admin|Social Media Manager| CSR

Overview

Looking for part-time work (5 hours/day)

at $8.00/hour ($880.00/month)

Bachelors Degree

Last Active

March 15th, 2024 (42 days ago)

Member Since

May 6th, 2022

Profile Description

Hi there! My name is Upgrade to see actual info Upgrade to see actual info, a highly skilled and experienced professional holding a bachelor's degree in Secondary Education major in English. Over the past 6 years, I have evolved from a customer service representative into a dependable and well-organized virtual assistant.

Thanks to my passion for this field, I have received numerous compliments from previous clients, along with the following accomplishments and experiences:

Social Media Management 
 - Content Planning and Creation 
 - Schedule Posting 
 - Community Engagement

Basic Graphic Design 
 - Creating visual concepts 
 - Preparing or modifying designs for construction projects 
 - Layout communicating ideas that inform, inspire, and captivate consumers

Web Design & Development 
 - Designing and layout of landing pages and/or web pages 
 - Designing graphics and logos  
- Refining designs and running tests to preview layouts
<8efe80624d780eba0c6493ec45140364>Email/Inbox Management 
 - Responding to emails 
 - Creating labels/folders  
- Prioritizing emails based on urgency/importance

Calendar Management  
- Organizing meeting schedules  
- Scheduling travel and appointments  
- Maintaining calendars

Office & Admin Support  
- Creating and maintaining office documentation  
- Filing various documents and maintaining databases  
- Organizing and scheduling appointments

Task Management/CRM Management  
- Delegating tasks to the team 
 - Setting priorities 
 - Organizing task software

Customer Service Representative/Technical Support 
 - Maintaining customer records by updating their account information  
- Recommending potential products and services to suit a customer's needs  
- Handling customer service inquiries

Real Estate VA (Cold Caller) 
 - Answering 100+ calls daily 
 - Generating leads online 
 - List building and updating CRM 
 - Managing appointments/schedules and sending reminders 
 - Customer follow-up

TOOLS/SOFTWARE USED:

Google Workspace (G Suite), Microsoft Teams, Canva, Capcut, Pexels, Zoom, Outlook, Notion, Slack, Avaya, Calltools, Batch Dialer, GoHighLevel, REI Reply, Listshack, Vortex, Craigslist

In every role, I aim to drive operational efficiency and contribute to the success of the organization. I am always eager to learn new skills and adapt to changing environments, making me a valuable asset to any team. Connect with me to explore how we can collaborate for mutual success.