Virtual Assistant| Customer Service | Appointment Setter

Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Associates degree

Last Active

June 25th, 2026 (3 days ago)

Member Since

May 6th, 2022

Profile Description

General Virtual Assistant | Appointment Setter | Customer Support | Inbound-Outbound Calling

I’m a BPO professional with 9 years of experience in appointment setting, follow-ups, CRM management, scheduling, and administrative support. I help businesses stay organized, improve workflow, and maintain smooth daily operations.

Healthcare & Logistics Support Experience
I have experience in Workers’ Compensation scheduling, coordinating with injured workers, adjusters, nurse case managers, and medical providers. I’m familiar with ICD-10 codes and HIPAA compliance. I also handled logistics procurement, vendor follow-ups, delivery coordination, and track-and-trace monitoring to ensure on-time operations.

Customer Service Background
With a strong call center foundation, I’ve managed high-volume inbound and outbound calls, resolved customer concerns efficiently, and maintained quality service in fast-paced environments. I focus on clear communication, relationship building, and delivering a professional customer experience.


SKILLS & EXPERIENCE:
General VA , Appointment setter, Customer support , Customer Service , Chat support , Email management, Data Entry , Lead Generation, Data Scraping , Ecommerce Inside Sales, Inbound Calling , Outbound Calling , Track and Trace ,Cold calling.

TOOLS/ CRM : GO HIGHLEVEL, GHL , Salesforce, ACSR , Fieldroutes, Einstein360 , TimeDoctor , Teramind , Teams , Slack , Outlook , Gmail , Google Sheets, Office , Excel , Google Calendar , Skype , RingCentral , meet ,Avaya , Mitel , GoTo