Overview
Looking for part-time work (4 hours/day)
at $3.41/hour ($300.00/month)
Bachelors degree
Last Active
February 7th, 2023 (445 days ago)
Member Since
May 3rd, 2022
Profile Description
- Answer phone calls form health care professional inquiring about benefits and eligibility.
- Also explains on how claims that they bill were being process and advised next steps for processing
- Doing multitasking of research while taking in phone calls.
- Promoted as a coach/mentor to new hires which includes auditing calls, collating scores on excel file and many other admin task
- Doing Root cause analysis on performance for new hires as part of training.
- As a mentor, supervise overall performance and supporting new hires on call taking.
Top Skills
Customer Support » Phone Support
Other Skills
Customer Support » Email Support
Office and Administration » Microsoft Excel
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- None
- Uploaded ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
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