Top-Rated Customer Support & Virtual Assistant | Healthcare & Billing Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Bachelor's degree

Last Active

July 5th, 2026 (4 days ago)

Member Since

May 2nd, 2022

Profile Description

I am a highly adaptable and multi-skilled Virtual Assistant with strong experience in social media management, customer service, admin support, digital marketing, trading, and content creation. I help businesses stay organized, grow their online presence, and serve their customers with excellence.

• Social Media Management (Facebook, Instagram & Meta Ads)
I specialize in organic and paid growth strategies. I previously managed an Instagram thrift store, Treasure Junk, and grew it to 10,000 followers in 3 months using engaging content, consistent posting, and community interactions. I also have hands-on experience with Meta Ads, content planning, caption writing, hashtag research, and performance tracking.

• Customer Service (Voice, Chat, Email & Healthcare Account)
With experience in a healthcare BPO, I handled:
– Voice calls
– Live chat support (handling up to 3 chats at once)
– Email support
– Billing
– Delivery tracking
– Benefits verification
– Prior authorizations
I was awarded Top Agent for high issue resolution, productivity, and accuracy.

•Admin Assistant & General Virtual Assistance
I’m organized, fast-learning, and tech-savvy. My admin skills include:
– Google Calendar management & scheduling
– Appointment setting
– Data entry
– Research & data scraping
– File management (Google Drive, Sheets, Docs)
– Creating Excel and Google Sheet templates (budget sheets, trackers, planners)
– Setting up basic Shopify stores
– Using AI tools to automate and speed up tasks
I type quickly with 100 percent accuracy and can multitask efficiently.

• Trading & Investing Knowledge
I have a solid understanding of both local and international markets, including technical analysis (patterns, trends, candlesticks) and fundamental analysis (financial statements, earnings, margin performance). This skill enhances my critical thinking and decision-making in any work setting.

• Content Editing & Gaming Niche Skills
As a gamer (League of Legends), I can edit clips, create highlights, and prepare short-form content for Reels, TikTok, and YouTube Shorts. I’m reliable, proactive, and committed to delivering high-quality results. If you're looking for a versatile tea ---------- mber who can handle multiple roles and help your business grow, I would love to support your goals.

I’m reliable, proactive, and committed to delivering high-quality results. If you're looking for a versatile tea ---------- mber who can handle multiple roles and help your business grow, I would love to support your goals.