Senior Travel Agent|Virtual Assistant

Overview

Looking for part-time work (5 hours/day)

at $8.00/hour ($880.00/month)

Bachelors degree

Last Active

April 24th, 2024 (8 days ago)

Member Since

April 28th, 2022

Profile Description

In my 14 years of experience in the corporate world, my goals are to help by providing and responding to customer queries in a timely and accurate way, via phone, email or chat, identifying your customer needs and helping customers use specific features and analyzing and reporting product malfunctions. I can help my employer life easier.
If we were to get started, here’s how I would approach the project:
1. Ensure to provide excellent customer service through phone, e-mail, chat, Upgrade to see actual info timely and accurate manner.
2. Serve as liaison between customer support team, management and customer to improve customer service and business productivity.
3. Prepare documentation and reports on routine customer correspondence for future reference purpose.
4. Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
5. Conduct customer surveys about the company’s service so as to obtain feedback.