Lea

Insurance CSR

Verified

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

April 25th, 2022

Profile Description

With 3+ years of experience supporting US-based insurance agencies, I bring a strong combination of technical expertise and client-focused service in commercial lines. I manage key servicing tasks including issuing certificates of insurance (COIs), processing endorsements, reviewing policies for accuracy, and preparing quotes, while playing an active role in the full renewal cycle from start to finish.

I am highly proficient in Applied Epic and experienced in navigating carrier websites to access policy information, process requests, and ensure timely and accurate updates. My ability to work across multiple systems allows me to stay organized, maintain accurate documentation, and support efficient agency workflows.

I am confident in handling both inbound and outbound communications, assisting clients with inquiries, resolving concerns, and providing clear and professional support. I work effectively in fast-paced environments, managing multiple tasks while meeting strict deadlines.

I collaborate closely with account managers and producers to ensure smooth operations and timely completion of client requests. My attention to detail, reliability, and commitment to quality service contribute to maintaining strong client relationships and overall agency performance.

I am committed to continuous growth in the insurance industry and to delivering dependable, high-quality support that adds value to both clients and the team.