Results-driven Project Coordinator and Operations Professional with 6+ years of experience supporting facility maintenance, HVAC operations, vendor compliance, customer success, property management, and business operations for US-based organizations. Proven track record coordinating cross-functional teams, optimizing workflows, managing projects end-to-end, and improving client satisfaction in fast-paced remote environments. Skilled in managing multiple priorities, stakeholder communication, and leveraging AI and collaboration tools to drive operational efficiency.
Experience: 2 - 5 years
• Coordinated HVAC and facility maintenance projects across multiple commercial properties, ensuring on-time service delivery. • Managed technician scheduling, dispatching, and work-order lifecycle while maintaining service quality standards. • Partnered with vendors, clients, and internal teams to improve communication and reduce service delays. • Monitored preventive maintenance schedules and vendor SLA compliance to support operational excellence. • Maintained accurate project documentation, invoices, and service records within CRM systems. • Assisted leadership with operational reporting and project tracking.
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