I am a resourceful and highly organized professional with 2 years of experience in E-commerce, focusing on Amazon and Shopify, and 3 years of experience in General Virtual Assistant and administrative roles. I have worked with marketplaces such as ES, EU, UK, and US, delivering exceptional service and results for diverse clients. Additionally, I hold a Bachelor of Secondary Education and recently earned my Master of Arts in Education in August 2024.
As a licensed Professional Teacher, I bring a strong foundation in problem-solving, communication, and fostering efficient, detail-oriented work environments. Transitioning into E-commerce, I have developed specialized expertise in product listing and optimization, inventory management, competitor analysis, customer support, SEO and keyword research, order processing and fulfillment, account health management, review filtering and feedback management, reimbursement management, and marketplace expansion.
Why Choose Me?
Proven Experience: With 2 years of hands-on experience in Amazon and Shopify, I understand the intricacies of E-commerce operations.
Results-Driven: I focus on optimizing processes, increasing sales, and improving operational efficiency.
Client-Centric Approach: I prioritize clear communication, attention to detail, and delivering value-added solutions tailored to your needs.
Commitment to Excellence: I am dedicated to meeting deadlines, exceeding expectations, and ensuring long-term success for your business.
Let’s work together to take your E-commerce business to the next level!
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
I have effectively addressed customer inquiries, resolved issues, and provided timely and helpful information. I am adept at utilizing various communication channels, including phone, email, and chat, to assist customers and ensure a positive experience.
Experience: 6 months - 1 year
Experience: 2 - 5 years
As an entry-level data entry encoder, I have gained valuable experience in accurately and efficiently inputting data into databases and systems. I pay meticulous attention to detail, ensuring that information is entered precisely and accurately.
Experience: 6 months - 1 year
Experience: 1 - 2 years
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