Hi!
If you are looking for a reliable and goal-oriented individual, I am fit! I have high regard for your business, and it's my goal to provide excellent service to my clients.
Here is my expertise:
- Experienced Working as a customer service representative for a healthcare insurance company (Healthnet California), I do inbound and outbound calls from different in-network and out-of-network providers, providing information such as benefits and eligibility, checking claims, appealing, obtaining authorizations, and even credentialing. Assisting members with their concerns
- - Experienced Working as a Billing specialist in MVM company Filing and Checking Claims and Denials. Collecting and posting payments. Uploading Documents into EMR.Verifying Eligibility and benefits. We Used Eclinicals.
- Experienced Working as a data entry specialist in Crossroads Obgyn Administrative support services provided by a doctor's office include managing the clinical inbox system and general mailbox, uploading data and forms from online systems into the EHR, adding patients to online platforms, abstracting charts and intake forms, posting payments, working accounts receivable, filing claims, data entry, chart abstracting, insurance verifications, and the generation of administrative clinical documents, among other things.We used Athenahealth/Athena One.
- Mastery of Microsoft Office applications (Word, Excel, PowerPoint, and Publisher)
Expert-level proficiency in using Google docs, sheets, slides, calendars, Google listings, and others
Data Entry Management (Document Conversation, Excel, Typing, Copying)
Expert-level customer service support through calls, chats, or
Entry-level in a team lead post for customer acquisition
- Proven customer service and problem-solving abilities
I am a dedicated and hard-working person who believes in honesty and good working
I have a great passion for working, and I always remain alert to learn all the newest and updated materials. I give my best to improve my skills and my work. Furthermore, I have essential communicative and persuasion skills for dealing with any customers.
I am optimistic about our future together because I am punctual and creative. I look forward to hearing from you soon!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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