Virtual Assistant, Customer Service, Email & Chat Support

71 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $388 USD )
40 hrs/wk ( $2.24 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
5 years as a Virtual Assistant (Customer Service in Email, Chat and Phone; Ticket Handling, Telemarketing & Sales and Real Estate 
BASIC INFORMATION
Age:
25
Gender:
Female
Tests Taken:
English
 C2(Advanced/Mastery)
Last Active:
2019-09-14
Member Since:
2015-06-24
SKILL SUMMARY

I am a Graduate of Business and Office Administration Services. I started 2013 in BPO Industry and worked as a Customer Support for 5 years now. I've handled multiple platforms including phone, email, and chat.
I provide administrative assistance to various business owners around the globe. Perform basic, intermediate and expert functions. I am flexible, detailed and trjlwedzko. Qdn manage a high-volume workload. Have a strong and dependable internet connection (FIBER OPTIC) with 15 Mbps,  a Generator Set and Pocket Wifi for back up. I am up and ready to work a full-time minimum of 40 hours a week and can start anytime. 
Been partnered with E-commerce businesses for the last 2 years. I've handled Shopify, Amazon, and eBay as a leading selling platform in the world. Market Analysis, Product and Keyword Research, EBC (Enhance Brand Content Creation), Listing Optimization, PPC, Social Media Marketing thru FB Ad and Campaign, Rankings, and a lot more. Here are some of the e-commerce tasks that I did lately. 
Please check my updated cv for more info: feaci://dbs.sswcgjn.sjt/m/toslkvtqqhlf562/Nkjid Aftjvgs Wchfvovo.docx?dl=0

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning
  • Speaking
  • Blogging
  • Web Content Writing
  • Affiliate Marketing
  • Mobile Marketing
  • Ecommerce / Shopping Carts
  • Bookkeeping
  • Business Plans

Office & Admin (Virtual Assistant)
EXPERIENCE

I am a General Virtual Assistant who specializes in phone, email and chat. I've handled different lines of business like transcription, quality analyst, web research and other data entry tasks related.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I took English Proficiency Test, and I passed.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have 4 years experience in Writing. I usually do blogging.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Video Marketing

Advertising
EXPERIENCE

I worked with Amazon as data entry specialist. Main task is to search products and look for cheapest price among 8 vendors namely: costco, walmart, samsclub, etc.

SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Facebook Ads
  • Google AdWords
  • Media Buys

Webmaster
SKILL RATING
  • Ecommerce / Shopping Carts
  • Wordpress

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis

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