Admin Assistant | Advanced VA | Team Leader

Overview

Looking for part-time work (6 hours/day)

at $9.00/hour ($1,188.00/month)

Bachelors degree

Last Active

April 25th, 2024 (yesterday)

Member Since

April 19th, 2022

Profile Description

> Experienced Admin Assistant/Support Specialist with a strong background in providing efficient and reliable administrative support to enhance productivity and streamline operations.
> Currently working as an Admin Assistant/Support for an Australian-based company, managing multiple calendars, inboxes, and providing exceptional assistance to ensure smooth day-to-day operations.
> Proficient in a wide range of administrative tasks, including heavy data entry, fortnightly payroll processing, light accounting duties, reconciliation, and invoicing using Xero and Chameleon case manager.
> Skilled in debt collection processes, effectively managing outstanding accounts, and ensuring timely payments.
> Experienced in generating insightful weekly reports using MS Excel and Google Sheets, leveraging advanced formulas, pivot tables, and data visualization techniques to provide valuable business insights.
> Proficient in conducting NPS (Net Promoter Score) surveys to gauge customer satisfaction and identify areas for improvement, thereby enhancing overall client experience.
> Possess over 2 years of experience as a Virtual Assistant, delivering exceptional remote support to various clients across diverse industries.
> Demonstrated excellent leadership abilities during a 13-year tenure as a Supervisor at Concentrix, effectively managing and motivating teams to achieve operational goals.
> Recently certified in Google Ads Search, bringing expertise in optimizing digital advertising campaigns and driving targeted traffic to websites.
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