I am a Human Resource management graduate with 7 years experience in a BPO industry as technical support(AT&T) for 1 year , 1 year customer service representatives for health care account (WellCare) and 5 years in Ecommerce(Kohls). In this field I experience working as an agent for 6 months and got promoted as subject matter expert who provides assistance to our newly hired agents. After a year I got promoted as a supervisor handling 16- 20 agents.
I am also a Virtual Assistant, I can do administrative tasks like internet research, generating and organizing leads, craigslist posting, keyword research with the use Google AdWords and have excellent English language comprehension.
Also, I can also do a ?basic task like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive and Google Calendar, Set Appointments with internal/external clients through E-mails.
I am a team player, hardworking, fast learner, exciting to work with, passionate and eager to learn new things. I can communicate well in the English language to assure good service.
I can be very useful in your team since my main objective to my clients is to give an outstanding results, long term relationship, professionalism, and leave them 100% satisfied with my work.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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