Kristopher
SAAS Support | Subject Matter Expert | Applications Tester
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.12/hour ($1,763.65/month)
College Level
Last Active
July 7th, 2026 (2 days ago)
Member Since
June 23rd, 2015
Profile Description
Subject Matter Expert at ServiceM8 specializing in SaaS support and enhancing the Partner Program. Responsibilities involve monitoring escalated cases, leading support teams, and delivering in-depth training, which has significantly improved service delivery and boosted customer satisfaction. Skills include problem-solving, effective communication, and specialized technical knowledge, which help partners integrate and utilize the platform effectively. Committed to continuous improvement and quality in customer service, along with strategic insights for building robust partner relationships that drive long-term success.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 10+ years
I have been in the business of doing support for 17+ years now and still on-going as I love the challenge and serving people. It gives me a sense of pride as you are also involved in the company's growth and success.
Customer Support » Email Support
Experience: 10+ years
I've been doing email management and engagements for more than a decade. Providing support and assistance to various shareholders, internally and externally. Giving them a professional and holistic approach.
Customer Support » Chat Support
Experience: 5 - 10 years
I have been doing chat support for quite some time now and in a global scale as we support customers from different parts of the globe with several concurrent chats at once.
Other Skills
Customer Support » Technical Support
Experience: 10+ years
Customer Support » SaaS
Experience: 5 - 10 years
I've been involved with SAAS for several years. Working as a Subject Matter Expert for a cloud-based field management system adopted by small and medium-sized businesses across the globe.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Rodriguez, Rizal
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 29
- Influence: 29
- Steadiness: 31
- Compliance: 11
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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