Greetings! I'm a seasoned Customer Service Representative and Data Enthusiast with a proven track record of exceeding expectations. With a background in Financial Operations and a knack for precision, I bring a unique blend of customer-centricity and strategic data mastery to your projects.
Here's what I can bring to your project
Customer Service Excellence:
> Resolved credit inquiries with a focus on the highest customer satisfaction at Synchrony Global Service Inc.
> Addressed customer queries and concerns at Pmax Global Inc. and Teleperformance, fostering positive relationships.
Administrative Expertise:
>Provided comprehensive administrative support at Mel Logistics Service, showcasing multitasking skills in data entry, filing, billing, and office event planning.
>Trained and supported less experienced staff, contributing to team success.
Data Dynamo and Lead Generation Specialist:
>As a self-employed Lead Generation Specialist, curated targeted lists of USA companies using Google Sheets, capturing crucial data fields with accuracy.
>Implemented strategic data collection methods to ensure relevance and precision.
Adaptability and Professionalism:
>Handled 100 inbound calls per day at Concentrix, demonstrating adaptability and maintaining professionalism.
>Successfully maintained HIPAA compliance at Pmax Global Inc.
Entrepreneurial Spirit:
>Proactively ventured into Lead Generation as a self-employed specialist, showcasing initiative and innovation.
Why Choose Me
I am not just a Customer Service Representative; I am a dedicated problem solver, a meticulous data curator, and an entrepreneurial spirit eager to contribute to your project's success. My commitment to accuracy, adaptability, and customer satisfaction sets me apart. Let's collaborate to elevate your operations to new heights!
Let's embark on this journey together and create something extraordinary!
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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