I help businesses set up, optimize, and manage cloud phone systems so their teams can communicate efficiently and never miss important calls.
I currently work as a Project Manager handling RingCentral and Nextiva implementations, where I manage the full deployment process—from system configuration to go-live support. I collaborate closely with clients to ensure the proper configuration of their VoIP phone systems, call routing, and user setup for their business operations.
With experience in UCaaS, VoIP systems, and telecom implementations, I specialize in building custom IVR systems, call flows, and number porting coordination while ensuring a smooth onboarding experience for clients.
Core Skills
RingCentral Administration
VoIP & UCaaS Implementation
Nextiva Administration
IVR / Auto Attendant Setup
Call Flow Design & Routing
Number Porting (LNP) Coordination
AI Receptionist Setup
Device Provisioning (Desk Phones / ATA / Gateways)
SMS/TCR Registration
Client Onboarding & Training
Telecom Troubleshooting
I am detail-oriented, organized, and client-focused, ensuring projects are delivered smoothly and communication systems work exactly as businesses need them.
I can successfully implement, manage, and support Nextiva
and RingCentral systems, ensuring the success of your team.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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