April

10+ years Customer Service Pro | eCommerce Expert 

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Overview

Looking for part-time work (4 hours/day)

at $5.60/hour ($492.80/month)

Bachelors degree

Last Active

April 12th, 2024 (17 days ago)

Member Since

June 20th, 2015

Profile Description

Ready to ELEVATE your brand to the next level? ????
How I will help you with your business ????????????????????????
? EMAIL EMAIL AND CHAT SUPPORT? With a comprehensive understanding of the functionalities offered by Shopify, Gorgias, Richpanel, Zendesk, and Re:amaze, I develop tailored support solutions that align with your industry objectives. By maximizing the potential of these platforms, I ensure seamless customer interactions that drive loyalty and retention.
? ORDER FULFILLMENT? With a focus on precision and customer satisfaction, I oversee every aspect of order fulfillment with meticulous care. Utilizing robust inventory management tools and quality control protocols, I ensure orders are processed accurately and delivered promptly, exceeding customer expectations every time.
? EMPATHY TO CUSTOMERS? With a focus on empathy and compliance, I prioritize customer interactions that uphold company policies while meeting individual needs. By leveraging my expertise in navigating complex scenarios, I ensure every interaction is positive, constructive, and aligned with our organizational goals.
? Platforms & CRM Tools I'm PRO in:- Shopify- Gorgias- Richpanel- Zendesk- Re:amaze- Klarna- Slack- Skype- WhatsApp- Telegram- Google Workspace- Microsoft Dynamics 365- Canva- Google Calendar
? OTHER SERVICES- Data Entry- Calendar Management- Content Moderation
???? If you're sold and think we're a good fit...
?? Drop a personalized message and let me know..
???? What time works best for you for a discovery call *wink*
Talk soon,Upgrade to see actual info

Top Skills

Customer Support

Experience: 10+ years

Customer Support for voice, email and chat services in different lines of businesses

Customer Support » Email Support

Experience: 10+ years

Currently working in an ecommerce dropshipping based in Netherlands

Customer Support » Chat Support

Experience: 10+ years

Other Skills

Customer Support » Content Moderation/Management

Experience: 2 - 5 years

Content moderator in a Q&A platform for more than 2 years and currently a Team Lead

Basic Information

Age
36
Gender
Female
Website
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Address
Muntinlupa, NCR
Tests Taken
IQ
Score:  105
DISC
Dominance: 47
Influence: 29
Steadiness: 16
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
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