April

10+ years Customer Service Pro | eCommerce Expert 

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

July 25th, 2024 (2 days ago)

Member Since

June 20th, 2015

Profile Description

Ready to ELEVATE your brand to the next level? 

How I will help you with your business?
<8efe80624d780eba0c6493ec45140364>EMAIL AND CHAT SUPPORT
- With a comprehensive understanding of the functionalities offered by Shopify, Gorgias, Richpanel, Zendesk, and Re:amaze, I develop tailored support solutions that align with your industry objectives. By maximizing the potential of these platforms, I ensure seamless customer interactions that drive loyalty and retention.

ORDER FULFILLMENT
- With a focus on precision and customer satisfaction, I oversee every aspect of order fulfillment with meticulous care. Utilizing robust inventory management tools and quality control protocols, I ensure orders are processed accurately and delivered promptly, exceeding customer expectations every time.

EMPATHY TO CUSTOMERS
- With a focus on empathy and compliance, I prioritize customer interactions that uphold company policies while meeting individual needs. By leveraging my expertise in navigating complex scenarios, I ensure every interaction is positive, constructive, and aligned with our organizational goals.

Platforms & CRM Tools I'm PRO in:
- Shopify 
- Gorgias
- Richpanel
- Zendesk
- Re:amaze
- Front
- Klarna
- Slack
- Skype
- WhatsApp
- Telegram
- Google Workspace
- Microsoft Dynamics 365
- Canva
- Google Calendar

OTHER SERVICES
- Data Entry
- Calendar Management
- Content Moderation

If you're sold and think we're a good fit...
Drop a personalized message and let me know..
What time works best for you for a discovery call? *wink*

Talk soon,
Upgrade to see actual info

Top Skills

Customer Support

Experience: 10+ years

Customer Support for voice, email and chat services in different lines of businesses

Customer Support » Email Support

Experience: 10+ years

Currently working in an ecommerce dropshipping based in Netherlands

Customer Support » Chat Support

Experience: 10+ years

Other Skills

Customer Support » Content Management

Experience: 2 - 5 years

Content moderator in a Q&A platform for more than 2 years and currently a Team Lead

Basic Information

Age
36
Gender
Female
Website
Sign Up with Pro Account to View
Address
Muntinlupa, NCR
Tests Taken
IQ
Score:  105
DISC
Dominance: 47
Influence: 29
Steadiness: 16
Compliance: 7
English
C2(Advanced/Mastery)
Uploaded ID
Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »