E-commerce Specialist

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Looking for full-time work (12 hours/day)

at $4.00/hour ($1,056.00/month)

Bachelor's Degree

Last Active

November 4th, 2023 (27 days ago)

Member Since

April 11th, 2022

Profile Description

- Fate is one road. Creating your own is Destiny.

Specializing in E-Commerce Business, and only E-Commerce!

The world of online store management is constantly changing, even though business development principles remain unchanged. Hire an intelligent professional with the world in their grasp, of all the latest trends and capabilities in virtual assistance, e-commerce development, and customer support.

Are you seeking a freelancer that can handle all of your administrative work so you can concentrate on the key components of your company? You've found the right freelancer's page, then!

If you value professionalism, creativity, and an eye for detail, I'm your One-Man Store.

Why me?

[Expertise and Experience] I bring a wealth of knowledge and experience to the table, having specialized in the Ecommerce industry for 6 years. I've successfully finished a lot of projects and improved my abilities and knowledge in the process. Due to my experience, I can overcome obstacles quickly with little or no supervision, develop creative solutions, and produce excellent outcomes.

[Outstanding Performance] I have a track record of routinely producing high-quality work that goes above and beyond what clients anticipate. My ability to meet deadlines, pay attention to detail, and produce high-quality deliverables have all received accolades from prior clients. You can rely on me to approach your assignment with the same degree of commitment and professionalism.

[Reliable and Competent] I am aware of how important dependability and professionalism are in freelance contracts. I have good multitasking skills and can concentrate on three activities at once. But I never take on more work than I can handle in a day. Therefore, you don't need to be concerned about me juggling several jobs at once. I'll be on time, well-prepared, and dedicated to meeting deadlines, so you can rely on me. I treat every project with the utmost professionalism, upholding confidentiality, and honoring the confidence you have in me.

[Tailored Approach] Understanding the company's values and objectives is crucial in my opinion. I take the time to carefully listen, ask the proper questions, and fully comprehend the bigger picture of your system and processes. As a result, I can offer personalized solutions that are in line with your vision, delivering the best possible outcome.

[Long-term Partnership] I cherish establishing lasting connections with my clients and want to be a reliable partner in their success. You can start a business relationship with me that is based on mutual respect, dependability, and trust by hiring me. After the first job is finished, I'm committed to continuing to support and work with you.

Services I offered:

(1) Virtual Assistance- I assist you in Listing Creation and Optimization, Comprehensive Product Sourcing, and In-depth Competitor Analysis. By leveraging my expertise in Inventory Management, Order Processing and Customer Service, Marketing and PPC & SEO Campaigns, and Analytics and Reporting, I strive to streamline your operations, enhance your brand reputation, and drive sustainable growth. These represent a few of the tools I used, but not limited to them: Jungle Scout, Helium 10, SellerApp, KEEPA, & Matrixify.

- [Web Research] & [Data Entry]: Two VA vital skills to save valuable time and focus on more critical aspects of your business; from Market Research, Lead Generation, Content Research, Product Research, and Event Planning to Client Database Management, Spreadsheet Management, Email and Calendar Management, Data Organization, and Online Form Filling.

(2) eCommerce Development- I bring a broad range of skills encompassing custom development like WordPress and Magento, CMS expertise, e-commerce frameworks, such as Shopify and WooCommerce, and headless commerce architectures. I am skilled in integrating different systems through APIs, ensuring seamless connectivity with payment gateways, shipping providers, and CRM platforms. Additionally, I know SaaS platforms (BigCommerce and Shopify) and mobile commerce to optimize the shopping experience on smartphones and tablets. I am committed to providing high-quality, scalable, and e-commerce solutions to promote business growth and increase online sales.

- [Tools]: e.g. Python, MySQL, Hotjar, HubSpot, Gempages, etc.

(3) Customer Support
- I offer strong communication and active listening skills, problem-solving expertise, multichannel support expertise, conflict resolution abilities, in-depth product knowledge, efficient time management, and an understanding of CRM and ticketing systems. I'm dedicated to delivering excellent support that drives customer satisfaction and helps your company succeed. Here are some various tools and technologies I used to streamline and enhance the customers' experience: Zendesk, LiveChat, Helpjuice, Slack, Hootsuite, AnyDesk, SurveyMonkey, and Medallia.

If you're seeking a dedicated professional that can realize your vision and take your project to new heights, I can assist you. We can go over the details of your project and see how we can collaborate to achieve success.

"So fear not the Road, nor the twists it may send, 
For Destiny awaits us, just around the bend."

Top Skills

Customer Support

Experience: 5 - 10 years

As a Customer Support Specialist, my objective is to guarantee customer satisfaction through friendly, empathetic, and efficient support on various platforms. I excel at attentively addressing client concerns, resolving technical problems, and giving clear guidance. With in-depth knowledge of our products, I respond promptly to inquiries and collaborate with teams to achieve speedy resolutions. I maintain thorough records, proactively identify issues, and strive to offer personalized solutions. My dedication is to surpass expectations, build trust, and deliver exceptional service to ensure a positive customer experience.

Customer Support » Ecommerce

Experience: 5 - 10 years

Skilled E-commerce Developer skilled in creating successful online stores on platforms like Magento, Shopify, WooCommerce, or custom-built solutions. Adapts and optimizes e-commerce systems for unique business needs using HTML, CSS, JavaScript, and PHP. Collaborates effectively across teams, integrating design components, user interfaces, and back-end functions seamlessly. Develops responsive sites for SEO-friendly conversions and exceptional user experiences on all devices. Keeps up with evolving trends and leverages technologies for cutting-edge online shopping. Committed to delivering high-quality, scalable, and secure e-commerce solutions that drive business growth and success in the digital marketplace.

Office and Administration » Personal Assistant

Experience: 5 - 10 years

Experienced Virtual Assistant with a track record of delivering thorough administrative assistance. Expert at managing calendars, coordinating meetings, and multitasking. Clear and timely client interactions are ensured by strong communication and attention to detail. Expertise in data organizing, research, and social media management with a variety of tools. Self-motivated and dependable, delivering high-quality results on time. Committed to professionalism and transparency, I assist customers in streamlining procedures and effectively achieving their goals.

Other Skills

Basic Information

Not Specified
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Dalaguete, Cebu
Tests Taken
Score:  125
Dominance: 36%
Influence: 11%
Steadiness: 27%
Compliance: 27%
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