Customer Service Representative and telemarketingng associat

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 22nd, 2024 (4 days ago)

Member Since

April 9th, 2022

Profile Description

Customer service representative for over 5 years in total in a BPO industry . Specifically experienced in retail at walmart. My job was to responds customer inquiry regarding tracking orders, return/replacement items, refund and assisting placing order online or even placing orders and issue a refund if Upgrade to see actual infoemarketing associate for over 2 years specifically pure B2B or lead generation.My job was to call Prospects qualified by our salespeople as highly relevant potential customers. Lead generation is all about how a lead is made, sales prospecting includes the process of
finding potential clients as well as all the mechanisms of nurturing them. Experienced in health care specifically in billing and enrolment and enrolment department where in we process premium payments for our members and assists them about termination and reinstatement and answers to inquiry about plan, issue a refund if necessary and also transfers to a different department if needed. Being CSR for over 5years I have enough experiences and and skills applied. Skills being a CSR is listening skill where in it is important to pay Attention. Give the speaker your undivided attention, and acknowledge the message. I am calm under pressure by means to be unflappable is to be calm and relaxed, even in a stressful situation. Also one important skill which I also have if effective communication skills which defined as the ability to convey information to another effectively and efficiently. I addresses an important aspects aa quickly and efficiently.  take accountability and conflict resolution with positive attitude.