Sherwina

Product Review Specialist |Customer Service & Virtual Assist

With Timeproof

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Overview

Looking for full-time work (6 hours/day)

at $3.77/hour ($545.45/month)

Associates degree

Last Active

June 24th, 2026 (today)

Member Since

April 9th, 2022

Profile Description

I am a highly dependable and detail-oriented professional with proven experience in Product Review Moderation and Customer Service. I help businesses maintain brand reputation, ensure quality content, and deliver outstanding customer support.
As a Product Review Moderator, I am skilled at identifying inappropriate, offensive, or fraudulent content before it reaches customers, ensuring that only authentic and guideline-compliant reviews are published. My work helps brands maintain trust and credibility with their audience.
As a Customer Service Representative, I have handled high-volume customer inquiries via email, chat, and phone, resolving concerns quickly and professionally while achieving high satisfaction ratings.
I pride myself on being reliable, self-motivated, and able to work independently in remote environments.
What I Can Do for You:
Moderate product reviews, comments, and user-generated content
Ensure compliance with content guidelines and community standards
Respond to customer inquiries via email, chat, and phone
Resolve complaints and provide positive customer experiences
Document and escalate issues when needed
Use CRM tools (e.g., Zendesk, Google Suite)
Provide accurate and timely support in fast-paced environments