MAIN DUTIES AND RESPONSIBILITIES:
1. Developing and maintaining project plans, including scope, budget, schedule, and resourcesCoordinating with cross-functional teams and stakeholders to ensure project tasks are completed on time and to specification.
2. Managing project budgets and resources, including tracking and reporting on project progress and financial performance.
3. Identifying and managing project risks and issues, and developing contingency plans as needed.
4. Communicating with clients and stakeholders to provide updates and report on project progress.
5. Providing leadership and guidance to project tea
6. Ensuring that project deliverables meet the required quality standards and are delivered on time.
7. Collaborating with other project managers and departments to share best practices and improve overall project management processes.
Leadership and Management
1. Coordinate project management activities, resources, equipment, and information
2. Break projects into doable actions and set timeframes
3. Liaise with stakeholders to identify and define requirements, scope, and objectives
4. Assign tasks to internal teams and assist with schedule management
5. Make sure that clients’ needs are met as projects evolve
6. Analyze risks and opportunities
7. Oversee project procurement management
8. Monitor project progress and handle any issues that arise
9. Act as the point of contact and communicate project status to all participants
11. Create and maintain comprehensive project documentation, plans and report
12. Ensure standards and requirements are met by conducting quality assurance tests
fun, and positive work environment.
13. Manage tea
14. Performance Management
16. Maintaining operations success by coaching members to perform while keeping everyone focused on their tasks.
17. Conducts quality checks and initiates projects that will streamline the process and increase the efficiency of the team.
18. Maintain accuracy of reports by checking the files and drives used by the team.
1. Attain service level agreements by ensuring employee schedules and resources are organized and available.
2. Increase operational efficiency and productivity by implementing process improvements and quality assurance audits.
3. Build a repository of job aid materials by developing and maintaining process & training documents, standards, and project information.
4. Keep business owners and relevant teams up to date with the group performance by providing weekly operational service level reports and updates.
1. Asana (Certified Expert)
4. Google Suite
6. ClickUp (basic knowledge)
7. Adobe Xp
8. Microsoft Office
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