Need help managing your customer support and admin tasks? Let’s make it simple.
What I Offer
• Customer Service (Phone,
• E-commerce Support (Order Processing & Tracking)
• Data Entry & Record Management
• Administrative Support & Documentation
• Basic Graphic Design (Canva)
What Sets Me Apart
I bring over 3 years of client-facing experience, handling inquiries, billing, and account management across utility, e-commerce, and B2B accounts. I’m known for staying calm under pressure, communicating clearly, and keeping records accurate and organized. I take initiative, adapt quickly to new tools, and focus on delivering reliable and efficient support.
How I Can Help You
• Manage customer inquiries and provide timely support
• Process and track orders with accuracy
• Maintain organized records and databases
• Handle follow-ups and coordination with teams
• Create simple visuals for promotions or social media
Tools & Apps
• CRM: Salesforce, Zendesk, HubSpot
• Communication: Slack, Zoom, Microsoft Teams
• Office Tools: Google Workspace, Microsoft Office
Creative Tools: Canva, Photoshop, PicsArt, Instagram, Threads,
• Others: Amazon Connect, 3CX, NICE CXone, Canva, Capcut, Shopify (basic)
Let’s Connect
Message me here on OLJ, and let’s discuss how I can support your business and make your daily tasks easier.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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