Current Employment Status:
Hired Full Time on Jun 11, 2026
I have been working in the BPO industry for over 8 years now. I started as an agent for 4 years and was internally promoted to become a team lead, and now I am currently handling a team for a little over 2 years. I have handled different accounts like Telco, Technical, Sales, and the most current is the travel and accommodations account. I have worked with different types and kinds of customers, and I can confidently say that I have mastered the way of providing them the best customer service, which is, of course, based on the policies and procedures set by the company and the account. I also worked as a Virtual Assistant for five years. I handled data entry, lead/web research, e-commerce, and invoicing.
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Judy Bass
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