Professional EA/VA with 6+ years of experience

Overview

Looking for full-time work (8 hours/day)

at $6.40/hour ($1,126.40/month)

College Undergraduate (3rd Year College standing)

Last Active

April 29th, 2024 (yesterday)

Member Since

June 18th, 2015

Profile Description

Project Management and Executive Assistance

- Assist the C-Suite executives and the team in making sure tasks are managed efficiently
- Assist in internal business tasks like handling applicants, payroll, among many others
- Communicating between relevant internal departments to meet a common goal
- Attending internal and external meetings for note-taking purposes; and provide minutes and action items to my C-suite clients and other managers
- Handling team grievances and feedback
- Coordinating with the Recruitment and HR team to grow the business
- Managing my clients’ calendars and appointments
- Managing my clients’ work day and anticipate any tasks that might pop up within the work week

HR and Recruitment

- Source and screen applicants to fulfill needed roles inside the business
- Interview applicants to ensure they are a great fit for the business’ mission, vision, and culture
- Be the point of contact between the applicant and the business
- Discuss and provide job offers and expectations
- Onboard new members of the business, if necessary

Customer Service

- Email
- Direct Messages across several platforms (Facebook, Instagram, etc)
- Community (replying to comments/posts on Facebook, Instagram, etc)
- Chat

eCommerce

- Amazon Seller Central
- eBay Seller Hub
- Replyco
- Linnworks
- Amazon and eBay email support

Cold Pitch/Lead Scraping/Outreach

- Data scraping (Upgrade to see actual info, etc)
- GMass
- D7 Lead Finder
- Speaker Opportunities outreach (request to be a podcast guest, a request to be on a webinar, among others)
- Influencer outreach (looking for people who would be willing to collab with us and showcase our product to the influencer's audience)

CRM (setting up systems and processes, automation, contact segmenting, etc)

- Ontraport
- Convertkit
- InfusionSoft, now KEAP
- ActiveCampaign
- GoHighLevel
- Kajabi
- Clickfunnels
- Mailchimp
- Zapier
- ManyChat
- Data Entry

Ads

- Setup Facebook Ads and their relevant automation

Administrative (general)

- Making SOPs for systems and processes
- file notes/typing notes/typesetting
- Repetitive tasks (like putting data into a spreadsheet, labeling, etc) while maintaining high, accurate results every time
- Calendar management (Google Calendar, Calendly, etc)
- Basic Bookkeeping like taking care of saving receipts and making sure all of our software and tools are paid

Newsletters and Email Management

- Newsletter design
- Email blasts
- Manage and schedule newsletters and emails to be sent automatically
- Update, segment, and/or create mailing lists
- Handles the client's Customer Service tasks via Email
- Forward emails that need further attention to relevant parties

Social Media and Blog Management

- Schedule social media posts across relevant social media accounts
- Draft and schedule blog content to client's website platform
- Manage Social Media Calendar
- Manage Blog Calendar
- Content writing
- Basic report on social media standing

Brand Engagement

- Facebook engagement
- Instagram engagement
- Twitter engagement
- Pinterest handling
- Blog comments handling
- Messenger and/or chatbot engagement
- Handles customer queries that was sent via the client's social media platform
- Social media creatives (graphics) and/or presentation assets 
- Facebook creatives
- Instagram creatives
- Twitter creatives
- Pinterest creatives
- LinkedIn creatives
- Youtube thumbnails creatives
- Blog header creatives
- Powerpoint slides  
- Creative assets (freebie for a webinar etc, downloadable)  
- Content creation (captions, blogs, newsletters, emails)
*Creatives will be done via Canva however I am open to using other tools should the need arises. My website and portfolio are both in progress however I can do a test output for you to see if we are compatible.

SOFT SKILLS

- Open communicator (will not leave a client hanging on how the task is going, eg. if deadlines are or are not met)
- Team player (will not hesitate to coordinate with relevant people if there is a need to do so)
- Highly trainable (always open to new learning and training opportunities)
- Proactive
- Professional (respects working hours and deadlines)
- Years of experience in the Customer Service and Virtual Assistant industries