HIPAA CERTIFIED | MEDICAL BILLING SPECIALIST|GEN VA

Overview

Looking for full-time work (8 hours/day)

at $5.12/hour ($901.12/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

May 2nd, 2024 (today)

Member Since

April 7th, 2022

Profile Description

Experienced professional with 5 years in the BPO industry specializing in customer service, technical assistance, and financial account management. Proficient in handling customer queries, providing technical support, and processing refunds and reversals. Recently transitioned to a medical billing specialist role, adept at administrative tasks including insurance claim follow-up, payment verification, and data tracking and during this time, I successfully managed accounts for nearly a hundred providers. Skilled in training new employees, creating efficient trackers, and generating comprehensive reports. Strong attention to detail and dedication to delivering high-quality service.

I would like to highlight the skills I possess and I bring to the table hat I believe can be applied to help address your needs and can contribute to your team's success.

||Customer Service||
**Proficient in providing excellent customer service over the phone and resolving customer queries efficiently.
||Technical Support||
**Skilled in offering technical assistance to customers, troubleshooting issues, and providing solutions.
||Financial Account Management||
 **Experienced in handling financial accounts, processing refunds, reversals, and managing financial transactions.
||Communication||
**Strong verbal and written communication skills, essential for interacting with customers, colleagues, and stakeholders effectively.
||Problem-Solving||
** Ability to identify problems, analyze situations, and implement effective solutions promptly.
||Attention to Detail||
**Demonstrated ability to pay close attention to detail, ensuring accuracy in financial transactions and administrative tasks.
||Multitasking||
** Proficient in managing multiple tasks simultaneously, prioritizing workload, and meeting deadlines in a fast-paced environment.
||Data Management||
**Experience in managing and organizing data using tools such as Google Sheets and Excel, including creating trackers and reports.
||Training and Mentoring||
** Skilled in training new employees, imparting knowledge, and providing guidance to ensure team proficiency.
||Adaptability||
**Ability to adapt quickly to new roles, procedures, and technologies, ensuring smooth transitions and effective performance in diverse environments.

Billing Software Used & Type of Insurance/Carrier I handled :
*Availity 
*Navinet 
*Nofault
*Commercial
*Workerscomp
*Medicaid
*Geico 
*Aetna 
*Bluecross blueshield
*Blue Shield of California
*Aetna
*EMPIRE
*Medicare
*United healthcare
*Emblemhealth

EHR System used:
*ADS
*Imagine
*Truice
*Salesforce

Video & Photo Editing Used:
*Capcut 
*Hypic 
*PhotoRoom 
*PicsArt
*Canva 

Software & Platform used: 
*Microsoft Office (Excel,Powerpoint,Word) 
*Trello 
*Teams 
*Slack 
*Cx1 
*Wix (Website Builder) 
*Outlook

Don't hesitate any longer; HIRE ME !! and let me alleviate the burden of tasks consuming too much of your time. I'm eager to step in and provide the assistance you need.