Monica

Customer Service Specialist

55 ID PROOF
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Overview

Looking for full-time work (10 hours/day)

at $2.80/hour ($616.00/month)

Bachelors degree

Last Active

May 10th, 2024 (6 days ago)

Member Since

April 4th, 2022

Profile Description

EXPERT in dealing with customer service for 4 years now which I have experienced over the call, chat or via email. My past experiences are handling US telco accounts and UK retail account. I'm hardworking, organized, adaptability, and can work with minimal supervision.
I will treat your business with utmost care as if I am the Business Owner.

Field of expertise:
Zendesk
JIRA system
Salesforce
Klarna
Trello
Slack
Live chat (IG, SnapChat, WhatsApp, FB Messenger)
LiveEngage
Google docs
Microsoft Tools<8efe80624d780eba0c6493ec45140364>Email & Chat Support
Tech Support
Inventory Management
Dropshipping & Order Processing

Top Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Calendar Management » Scheduling

Experience: 1 - 2 years

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Human Resources

Customer Support

Customer Support » Phone Support

Customer Support » Sales Support

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  91
Uploaded ID
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