Appointment Setter/ SDR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (20 days ago)

Member Since

April 4th, 2022

Profile Description

I am a personable and proactive Call Center Representative with 7 years of experience working for eCommerce companies. My expertise is in customer service, Lead Generation, Appointment Setting,
Sales, Market Researching, and level 1 technical support.
In my current role, I field 50 to 100 outbound calls per day. I take pride in representing my employer and make it my mission to leave customers happy when they hang up the phone.
Over the years I have mastered conflict management. I know how to de-escalate calls in a way that builds a positive customer experience.
When dealing with customers, it is important to remember that you never know their story. Each time I am on the phone, I remember that it doesn’t matter if they are a one-time customer or a loyal follower. Everyone is equally important to us.
I pride myself on my stellar communication skills. I am diligent when it comes to documentation and I am adamant about learning new techniques to help me progress in my career.