Administration Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 27th, 2024 (12 days ago)

Member Since

April 1st, 2022

Profile Description

I am an experienced virtual assistant with a strong background in small business administration. I had various experience working with BPO companies where I have handle varied tasks which include cold calling, sales and customer support. I am a person who always aim for excellence in everything that I do and my performance reflects my attitude towards my work, both professionally and personally.

Throughout my career, I have developed a reputation for providing reliable and efficient assistance to business owners, saving them valuable time, reducing their costs, and alleviating the stress of administrative tasks.

I take pride in my work, and I have successfully managed multiple projects with Registered Training Organisations in Australia, ensuring that their outcomes are of the highest quality and compliant with regulations.

Here are some of the things that I have done for my clients before:

Social Media Management
Creating and Scheduling post
Engaging with followers
Responding to comments and messages
Outline Social Media Monthly Calendars
Write Social Media Contents?
Design Social Media Graphics
Ads Management
Social Media Reports

Administrative Task
Managing emails
Scheduling Appointments
Making Travel Arrangements
Handling Phone Calls
Research
Data Entry

Customer Support
Responding to customer inquiries
Handling complaints
Providing product or service information
Maintaining customer records
Upselling and Cross-selling

Recruitment
Posting Job Openings
Writing position descriptions
Screening resumes
Conducting initial interviews
Reference Checks
Managing candidate database
Arranging Job Offers and Contract of Agreements

Training Assistance
Training Development - develop training materials, including presentations, worksheets, quizzes and
Training Administration - manage the administration of training programs including scheduling, registration and attendance tracking and answering basic enquiries during training
Technical Support - provide technical support to training participants, including troubleshooting technical issues and providing guidance on how to use training software

RTO Specific Skills
Writing Training and Assessment Strategies
Mapping Trainer’s Matrixes
Outlining Delivery and Assessment Plans
Creating Course Flyer
Auditing Website and Social Media Pages
Setting up Assessment Validation Schedule

I am committed to upholding my personal core values in all of my professional endeavors.

Quality over Quantity - I emphasize the importance of delivering high-quality work, and services over a large volume of mediocre ones
Ethical Integrity - I always strive to act in a manner that is honest, fair, and responsible.
Above and Beyond - I believe in going above and beyond in everything I do. Whether it is providing exceptional service to a client or delivering a project ahead of schedule, I always try to exceed expectations.
Flexible and Professional - I approach every situation with flexibility and professionalism, adapting to changing circumstances while maintaining a high level of expertise and proficiency.

When working with me, you can expect:

Fast response and communication - respond promptly to your emails, calls, and messages, and keep you updated on progress at every step of the way.
High-quality work - committed to delivering work that meets or exceeds your expectations.
Flexible and adaptable -open to feedback and suggestions, and I am always willing to adjust my approach or pivot as needed to ensure that we stay on track and achieve the desired results.
Respect for confidentiality - treat all information related to your project with the utmost discretion and respect.
Positive attitude - approach every project with a positive and enthusiastic attitude

If you're looking for a dedicated assistant who will go above and beyond to help you achieve your business goals, I am here to provide you with the support you need to take your business to the next level.

I'm eager to hear about your business needs and how I can use my skills to assist you.