I am a customer service representative and technical support specialist with over 3 years of experience in various industries. I have excellent communication, problem-solving, and troubleshooting skills that allow me to provide high-quality service to customers via phone,
I have successfully handled customer inquiries, complaints, feedback, billing issues, technical issues, product information, order status, returns, refunds, cancellations, and more. I have also used various tools and platforms such as Zendesk, Freshdesk, Salesforce CRM, Shopify CMS etc.
I am passionate about delivering exceptional customer service and satisfaction by exceeding expectations and building long-term relationships. I am always eager to learn new skills and technologies to enhance my performance.
If you are looking for a reliable customer service representative or technical support specialist who can handle any challenge with professionalism and efficiency then please feel free to contact me or invite me to your project.
Thank you for reading my profile!
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