A Virtual and Administrative Assistant, Customer and Project Support, Service and Retention, Sales and Marketing, Collections and Accounts Receivable, with exceeding performance and help the company in growing the business.
Previously with Real Estate Management industry with edge on maintenance, rent collection, brokerage and leases.
In addition to my job experiences are Lead Generation, Quality Assurance and Administrative tasks with excellent skills in Microsoft Excel, Word and PowerPoint, Google applications like Google Docs, Sheets and Forms for data management and organization to help speed up work or tasks that will result to the above target output.
Handled business software and tools like, SAP, ManageGo, Rent Manager, Oracle, Taulia, Peoplesoft, Xero, Quickbooks, Zendesk, Shopify, Trello and etc.
I easily look for strategies and techniques to be successful in the field of my work and I am very resourceful to go beyond what is asked of me, I also like to continue to learn and improve my skills by taking advantage of any relevant continuing opportunities given to me by the company.
I am highly ethical and trustworthy, I worked with minimal supervision and I am well organized and able to help others be the same and share my best practices with my team to help improve their skills. I am a result-oriented professional with exposure to sales, business development, marketing, strategic planning, client relationship management, and customer service.
I have the ability to leverage skills and capabilities like sales and customer service, creating a demand for customers. I provide solutions and assistance with rapport and empathy to come up with a win-win situation between the customer and the company, in order to exceed or maintain the goals/metrics of the establishment.
I am very honest and straight forward, I appreciate feedback of my work from time to time because it helps me improve my skills and I am able to do my tasks correctly and what is expected of me. I am detail-oriented, organized, efficient, flexible and a good team player with a positive approach to all tasks.
I am a full time and part-time freelancer and I am available for U.S, Europe and Australian Business hours.
Virtual Assistant for more than 3 years, working on Real Estate Management, Accounts Receivables, Customer Service/Support and Project Management.
BPO Industry from 2007 until present. Supporting North America Geography specifically USA. I have 3 months experience as an English teacher for chinese students.
I have been writing blogs since I graduated college, but honestly, most are unpublished and some were lost during my transfer to another town.
More than 3 years experience on Sales, I have been assigned on field (Face to Face), also have experiences in office and online-based both inbound and outbound sales either Cold/Warm calling. For Marketing, I have taken calls for a marketing company on published authors and participated on company's marketing fulfillment for few months.
Working on a company website using their GSUITE account and made used of few Photoshop that is within my resources and knowledge.
I have experience with Quickbooks and Microsoft accounting software, I also have a bit of experience and took online courses for Xero. I am a SAP superuser when I was with Lexmark Research and Development.
BPO Industry from 2007 until present. And most of the job description is Customer Service, Support via Phone, Chat and Email.
I have been in Real Estate Business, and a Graduate of Bachelor of Science in Nursing and I've been in an internship for 2 years.
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Ruben has been through the OneVAAway challenge and has been outsourcing for a few years. His OFSs are from OnlineJobs.ph, and it was a pleasure talking to him about his processes.
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