Dedicated Virtual Assistant

Overview

Looking for full-time work (7 hours/day)

at $12.00/hour ($1,848.00/month)

Bachelors degree

Last Active

May 4th, 2024 (yesterday)

Member Since

March 30th, 2022

Profile Description

Have you been looking for a personal virtual assistant? 
Why you should select me as a personal virtual assistant? 
I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research,, Calendar Management, Email Handling, and other general admin tasks. 
I've been on the field for over a year now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
Administrative SupportFile and document organizationEmail monitoring and organizingTravel arrangementsWriting and maintaining recordsSocial Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or Hootsuite social media scheduling tools)Social media marketing (Creating Ads on Facebook, and Instagram)Content CreationCalendar and Schedule Management using Google Calendar, and CalendlyResearch, Data Collection, and Data Entry;Social media community engagementProduct Research, and Web ResearchCreating social media graphics, brochures, flyers, and banners using Canva, and more.- Podcast Management- Website Management (Creating, Scheduling Posts)- Advance Knowledged in MS Office (Word, Excel, PowerPoint, Outlook)-  Advance Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)-  Advance Knowledge in Task Management Tool like Salesforce, Trello, Process Street, ClickUp, Bitrix, Asana, BaseCamp-  Creating fillable forms using Adobe Acrobat, and other tools.-  Managing electronic contracts using DocuSign, and Eversign -  Document conversions (PDF, Word, Excel, Text)-  Project Management-  Transcription: Transcribing audios/videos-  Communication with clients via telephone, email, messenger systems, social media platforms- Data entry - gathering data from a website and entering it into a spreadsheet- Retype Scanned Pages or PDF - Uploading podcast into Lybsin and Sound Up Now platform-  Other administrative support.
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.
--------------------------------------------------------------------------------------------------------------------------Meliora Medias LTD, London, United Kingdom
Position: General Virtual Assistant/Appointment Setter
Inclusive dates: May 2022 - October 2023

• Identified potential sales leads and cultivated relationships with prospects through various channels like Instagram and email.
• Initiated contact with prospects to establish communication, building rapport and showcasing the value of our products/services.
• Followed up with leads in an organized and timely manner to nurture relationships, address inquiries, and convert prospects into customers.
• Utilized customer relationship management (CRM) software to track and manage leads, ensuring accurate and up-to-date information.
• Collected, analyzed, and evaluated data on competitor activities and strategies, providing insights to inform sales and marketing strategies.
• Managed a team of Virtual Assistants, providing guidance, support, and training to ensure their effectiveness and productivity.
• Monitored and tracked daily KPIs for Virtual Assistants, implementing strategies to optimize performance and drive results.
• Collaborated with cross-functional teams, including sales, marketing, and management, to align efforts and achieve collective objectives.

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UCPB Savings Bank Orion, Bataan
Position: Branch Lite Specialist/Teller
June 2020 - June 2022

• Managed client inquiries and issues, directing specific concerns to Branch Lite Officer/Associates efficiently.
• Executed financial transactions in compliance with bank policies, Central Bank regulations, and government mandates.
• Upheld high standards of customer service, ensuring clients received exceptional quality assistance.
• Conducted account closure interviews, identifying withdrawal reasons.
• Addressed inquiries and complaints promptly, escalating unresolved issues as necessary.
• Maintained organized and updated files, reports, and records securely.

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UCPB Savings Bank Orion, Bataan
Position: Marketing Specialist
March 2019 - June 2022

• Prepared "Priority List" and "Back-Up List" of potential teacher-borrowers per station based on current MASTERLIST.
• Generated verification sheets by district and station to authenticate teachers' records at Division or District Offices.
• Fostered positive relationships with DEP-ED officials, administrative staff, school principals, and borrower-clients.
• Conducted routine loan folder inventory in collaboration with the records clerk/bookkeeper via the BLO.

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SVI-INFORMATION SERVICES CORPORATION Balanga City, Bataan
Position: Data Entry Specialist
June 2017 - November 2018

• Adhered to best data management practices, maintaining a high standard of accuracy and efficiency.
• Accurately and efficiently encoded all data that required organizing and recording.
• Adhered to and met set schedules and deadlines.