IT Support L2 |Tech Support Engineer| Microsoft 365 & Azure

Overview

Looking for full-time work (8 hours/day)

at $5.70/hour ($1,003.20/month)

Bachelor's Degree

Last Active

May 15th, 2024 (yesterday)

Member Since

March 29th, 2022

Profile Description

Hey! 

I'm Upgrade to see actual info. Computers and tech? That's my sweet spot. If you're an individual, an SME, or a sizable company and you're in need of tech insights or support, just connect with me. Always available to lend a hand and set things straight! 

What I can do:
- Help with Microsoft 365.
- Set up and troubleshoot through remote access.
- Fix your computer space.
- Solve login issues.
- Get your internet on point.
- Make computers run like a dream.
- Secure your online presence with VPNs.
- Fix printer troubles.
- Handle tech challenges.
- Keep your emails smooth.
- Demystify server issues.

Key Tech Skills:
Cyber Tools: Sentinel One, Trend Micro, Exclaimer, PhoneHub
Collaboration Suites: Microsoft 365, Google Workspace
IT Management: Connectwise ScreenConnect & RMM, Windows Server (2016, 2019, 2022), Windows (7, 8, 10, 11), Active Directory, Group Policy, Basic Scripting, Local/Network Printer Configuration, Data Backup/Restore, M365 Licensing through Pax8, Reimage, Knowledge Base creation
Networking: VPN, TCP/IP, DNS, DHCP Configuration, RDP, SaaS expertise, DNS setup via Cloudflare for Email Security & Deliverability
Virtualization: Knowledgeable on Microsoft Hyper-V, VMWare, Azure Virtual Desktop, Windows 365 Migration: Knowledgeable on Email Migration (Google Workspace to Microsoft 365, Zimbra to Outlook)
Endpoint Management: Knowledgeable on SCCM (Microsoft Endpoint Configuration Manager) Automation: Knowledgeable on Zapier, ManyChat
Cloud Providers: Knowledgeable on Microsoft Azure & AWS Fundamentals
Troubleshooting: Advanced in Software, Hardware, Network, Intermediate in Server Web Ecosystem: Knowledgeable in Web Management Digital Design & CRM: Knowledgeable on Go High Level

Let's get in touch so we can discuss the specifics *wink*

Let's chat soon!
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