Operation Manager Assistant, Admin Staff, Email Management, Data Entry, Customer

- Admin staff & Operation Manager Assistant” - “Financial” - Manage B2B Email & Text message for small to big businesses. - Handle confidential documents ensuring they remained secure. - Communicate with the PH CEO, Operation Manager’s, Junior Funding Advisor, Senior Funding Advisor for quick change or run errand task that needs to be done. - Assigning call to Junior Funding Advisor, Senior Funding Advisor and Credits score sales agents via Google Sheet. - Trainer for newbie handling B2B Email & Text message for small to big businesses. - Manage cash out approve via email and send it to Operation Manager, Junior & Senior Funding Advisor. - QA for B2B Email for small to big businesses. - Data Entry task listing for email from small to big businesses and the date must be 3months to 6months old B2B transaction via google sheet.

- Chat support specialist (Local & foreign) - Handling local & foreign customer concern and response quickly with accurate response. - Making a list to report for a major issue via spreadsheet and put exact details to resolve there problem immediately. - Making product listing report from another competitive online shop and differentiate the price and put it to spreadsheet. - Handling local logistic problem and making a report to expedite the delivery. - Handling unauthorized transaction. - Helping customer to request a refund and check the proof photo & video and making a report to refund team. - Reporting a motorcycle rider for disobedient action via form.

- Customer Service Representative (Bank)” - Providing accurate response to the customer - Take efficient action if the customer bank account is in fraudulent transaction. - Tracking customer purchase & withdrawal if there is malicious transaction. - Helping customer if there card is lost or stolen and I help them to request another card. - Handling customer confidential bank documents. - Communicate to the customer for verification to access there account. - Handling unauthorized transaction. - Handling customer request to locked their account together with the verification process.