Mark

Customer Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

May 9th, 2024 (6 days ago)

Member Since

March 28th, 2022

Profile Description

Hello! I'm Upgrade to see actual info, a dedicated and results-driven customer service professional with a proven track record of excellence over the past 7 years. I specialize in providing exceptional customer support, building positive client relationships, and ensuring customer satisfaction.Why Choose Me:Extensive Experience: With seven years in the customer service field, I have honed my skills in handling a diverse range of customer inquiries, resolving issues promptly, and maintaining high customer satisfaction rates.Effective Communication: I pride myself on my excellent communication skills, both written and verbal. I am adept at conveying complex information in a clear and concise manner, ensuring customers feel heard and understood.Problem-Solving Expertise: Over the years, I've developed strong problem-solving skills, enabling me to quickly analyze issues and provide effective solutions. I understand the importance of resolving customer concerns promptly to enhance their overall experience.Adaptability: The customer service landscape is constantly evolving, and I am committed to staying up-to-date with industry trends. My adaptability allows me to seamlessly integrate new technologies and methodologies into my customer service Upgrade to see actual info I Offer:Email and Chat SupportTicket ResolutionPhone SupportCustomer Inquiry HandlingOrder ProcessingTechnical Support, E-commerce Services

Top Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Real Estate » Appointment Setting

Design » Adobe » Photoshop

Design » Adobe » Illustrator

Design » Logo Design

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Design » Print Design

Design » T-Shirt Design

Office and Administration » Email Management

Basic Information

Age
32
Gender
Male
Website
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Address
Tests Taken
IQ
Score:  110
DISC
Dominance: 36%
Influence: 16%
Steadiness: 25%
Compliance: 23%
English
C2(Advanced/Mastery)
Uploaded ID
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