Experienced and Highly Motivated Virtual Assistant with a Track Record of 8 Years. As a dedicated and self-motivated Virtual Assistant, I bring eight years of proven success and expertise in various domains. My enthusiasm for the field drives me to continuously seek better and updated materials to enhance my skills and deliver top-notch services. With a strong work ethic, I consistently strive for self-improvement, ensuring my clients' highest quality of work.
Customer Service:
Proficient in managing customer service tasks using platforms like Freshdesk, Zendesk, Helpscout, Gorgias, Gmail, Outlook,
Dispute Resolution:
Extensively experienced in resolving disputes with payment platforms such as PayPal, Stripe, Klarna, CDRN, Maverick Payments, Glacier Payments, and Shopify Payment. Efficiently navigates dispute resolution processes.
Order/Fulfillment Management:
Adept at managing orders and fulfillment utilizing Dsers, Dropified, Aliexpress, CJdropshipping, and relevant tools. Proficient in liaising with warehouses and suppliers for seamless order processing. Experience in CSV fulfillment and utilizing auto-order fulfillment apps. Knowledgeable in manual order fulfillment on Aliexpress.
Social Media Management:
Skilled in managing social media platforms including
Proficient in creating, editing, and deploying
Proficient in launching and managing
Product Management:
Competent in the product description, export/import, and organizing SKUs, variants, prices, tags, and collections. Capable of product sourcing and conducting competitor store research. Skilled in sourcing images and creating GIFs for enhanced product presentations. Proficient in creating product pages from scratch and using platforms like Shopify, Gempage, Funnelish, Pagetify, and Pagefly.
Review Management:
I am experienced in creating, editing, and publishing product reviews using platforms like Loox,
Creatives:
Proficient in the image and video editing, ensuring visually appealing and captivating content.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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