HOME CARE SCHEDULER WELLSKY AND AXISCARE PROFICIENT

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Overview

Looking for full-time work (8 hours/day)

at $10.02/hour ($1,920.00/month)

Bachelors degree

Last Active

June 29th, 2026 (yesterday)

Member Since

March 28th, 2022

Profile Description

Client Support Specialist and Healthcare Scheduler with over 13 years of experience in the BPO industry since 2011, specializing in customer service, case management, and care coordination. Highly skilled in managing complex provider schedules and ensuring seamless coverage in fast-paced home health environments.
Proficient in leading healthcare and scheduling platforms including WellSky, AxisCare, Route Manager, and ---------- , with proven expertise in handling urgent, last-minute caregiver cancellations and efficiently filling shifts using CareFinder blast tools. Recognized for calm professionalism, strong organizational skills, and the ability to balance patient needs with operational efficiency.
Key strengths include:
- Customer Service Excellence: Over a decade of experience delivering empathetic, client-centered support in BPO and healthcare settings.
- Healthcare Scheduling Expertise: Skilled in coordinating PT, OT, and ST schedules, managing referrals, and ensuring compliance with agency standards.
- Crisis Management: Expert in resolving last-minute caregiver call-outs and maintaining uninterrupted patient care.
- Technical Proficiency: Advanced user of EMR and scheduling systems (WellSky, AxisCare, Route Manager, ---------- ).
- Operational Reliability: Trusted for managing provider schedules, optimizing routes, and supporting staffing and QA teams with precision.