I'm in the Business Process Outsourcing industry for almost 5 years handling customer concerns over the phone or in chat. I can engage clients not only by delivering them empathy and assurance that their concerns will be resolved as soon as possible and I can work under pressure and for a given time limit.
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Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
I'm a customer service representative answering queries by phone for almost 5 years.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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