VA/Data & Workforce Analyst/Email & Chat Support/CSR / TSR

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 30th, 2024 (3 days ago)

Member Since

March 24th, 2022

Profile Description

With over 8 years of extensive experience in the BPO industry, I've consistently delivered exceptional results. My journey began with 5 years as a Customer Service Advocate across various sectors, including Telecommunications, Airline, and Online Retail Stores, refining my skills in maintaining top-tier performance standards.

Expanding my expertise, I dedicated 2 years to excel as a Virtual Assistant & Sales Representative for a direct client. In this role, I provided immediate assistance in sending email campaigns through Mailchimp, creating cardstock & glossy graphics, leads generation, email management, admin tasks management, and calling out donors for the Pesach/Passover campaign donations. This experience further diversified my skill set.

My journey reflects a steadfast commitment to excellence, adaptability, and a drive for continuous growth in the fast-paced BPO environment. You may also click this link (Upgrade to see actual info) to view my Work Portfolio and here's the link (Upgrade to see actual info) to my comprehensive resume. I hope for a favorable response regarding this application.

For further inquiries or to discuss how my skills align with your needs, feel free to reach me via my mobile number:Upgrade to see actual info, Viber number: Upgrade to see actual info, or by email: Upgrade to see actual info
Qualifications

* Unique Public Relations.
* Excellent team player, & willing to learn.
* Good communication skills (both written & oral)
* Data Encoding (55-65 wpm)
* Computer Literate & Internet Savvy.
* Excellent Leadership, & Event Organizing skills.
* Has basic, & secondary knowledge in managing AVAYA CMS Supervisor Application.
* Knows using EXONY Tool Application (used by an Airline Company).
* Has basic knowledge of using the IEX Scheduling Tool. 
*Knows how to use the following
applications: 
   a. Microsoft Office Applications
   b. Slack Navigation & Management 
   c. Salesforce & Mailchimp Email Delivery Platform