Ernest

Customer Service Representative (Phone/Email/Chat Support)

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.12/hour ($800.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (yesterday)

Member Since

March 24th, 2022

Profile Description

Results-driven BPO professional with nearly 6 years of solid experience across customer service, chat and email support, data entry, and content moderation. Proven ability to handle high-volume inquiries, troubleshoot technical and account-related concerns, and deliver accurate, efficient support in fast-paced environments.
Experienced in processing sensitive information, reviewing online marketplace content, and ensuring compliance with company standards. Skilled in using multiple CRM and support tools, including Zendesk, ByteHi, and SRT.
With a background spanning Sykes, TaskUs, and Acxelsus, I bring strong attention to detail, clear communication, and a customer-first mindset. Known for being adaptable, reliable, and committed to maintaining quality and professionalism in every interaction.
Communication Skills: Fluent in both verbal and written communication.
Critical thinking and problem-solving skills
Typing Skill: 90WPM
Comprehension Skills
Multi-tasking skill
Fast Learner: Willing to be trained

If you think that I am the right fit for your project/team, then don't hesitate to contact me.

Thank you for your time in checking on my profile.