Virtual Assistant

I use Microsoft Word/Google Docs to create important business documents. This includes writing meeting notes and making sure all company updates and new rules are correct and easy to understand.

I don't just use spreadsheets; I create systems that save time and increase efficiency. I have advanced skills in Microsoft Excel and Google Sheets, which I used to build an automated tracker for my previous team's call logs. This system ensured accurate record-keeping and streamlined our workflow. I am confident in my ability to apply these same skills to help your business manage data and automate tasks.

I have a solid background in customer service, where I handled an average of 80 calls per day. I assisted clients with their inquiries, requests, and account updates, while also managing sales and donation-related calls. My experience has equipped me with strong communication and problem-solving skills.

My experience includes strong HR data management and compliance skills. I have actively participated in processing the annual BIR Alpha List, meticulously inputting employee data for tax purposes (Schedule 1 and 2). I am also adept at recording and organizing various employee-related data, including loan, HMO, and cooperative records. My ability to compile detailed reports, such as the Remittance Summary Report, demonstrates my attention to detail and data accuracy.

Proven ability to accurately and efficiently input and manage data in spreadsheets and online systems. I am meticulous with details and committed to maintaining data integrity and confidentiality.

Proficient in managing and organizing high-volume inboxes using filters, labels, and automation rules to ensure timely and efficient communication. I have a proven ability to prioritize critical correspondence, draft professional replies, and utilize templates to streamline workflow, maintaining an organized and responsive inbox that supports business objectives.

Skilled in conducting basic online research to find and gather information. I can effectively use search engines and other online resources to compile data and summarize findings to meet specific task requirements.

Familiar with using Figma for basic wireframing, low-fidelity and high-fidelity prototyping. I have foundational experience in creating user flows, designing simple screen layouts, and collaborating on projects, demonstrated through a completed project.

Familiar with using Google Calendar for basic schedule and appointment management. I can effectively create, update, and share events, and set reminders to ensure a clear and organized daily schedule.

Familiar with the principles of lead funnel building and capable of creating basic funnels using Systeme.io. I have foundational experience in designing funnel layouts, including squeeze pages, thank you pages, and basic email sequences.