• Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
• Adept in Graphic Designing Tools.
• Excellent verbal and communication skills.
• Good problem-solving skills.
• Exceptional time-management skills.
• Outstanding language proficiency in English and Filipino.
Experience: 2 - 5 years
Provided professional phone support to insurance customers, handling inquiries, resolving concerns, and delivering accurate policy information. Maintained high customer satisfaction through effective communication, problem-solving, and timely issue resolution while ensuring a positive customer experience.
Experience: 1 - 2 years
Manage CRM data accuracy, monitor data pipelines, and reconcile lead vendor credits to support sales operations. Coordinate lead distribution and task assignments to ensure proper agent follow-up, while evaluating sales calls through scorecarding to improve performance and policy conversion rates. Skilled in data quality assurance, workflow management, and operational reporting.
Experience: 6 months - 1 year
I worked as a Telemarketer for an Allstate insurance agency in Ohio. I presented our licensed agents with many sales opportunities and established strong relationships with our leads. I became a consistent top telemarketer and gained plenty of incentives; my numbers spoke for themselves.
Experience: Less than 6 months
As an appointment setter, I worked part-time with The True Marketing Agency and secured meetings with our real estate contractors and clients. I ensured that our clients were made aware of their scheduled meetings and briefed them about our products and services.
Experience: 2 - 5 years
I handled the insurance and real estate industries. Mainly responsible for booking appointments and streamlining the sales process through live transfer support.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
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Sara Brumfield
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