I am a Customer Specialist with over 5 years experience in Virtual Assistant specifically E-commerce. I am familiar on how to navigate the tools to place orders, I provide First-Contact Resolution if possible and ensures customer’s issue is resolved, I also Research and confirms product availability and pricing torequestor.
Above all that, I keep myself organized by creating a checklist on what needs to be done according to the priority level of my tasks, I am a fast learner that only requires a minimal supervision.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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