Energetic and results-driven professional with a strong background in customer service, financial advising, and back-office operations. Known for excellent communication skills, adaptability, and a tech-savvy approach to resolving client issues and driving satisfaction. Committed to continuous learning and thriving in dynamic team environments.
Experience: 2 - 5 years
Experienced in managing end-to-end accounts receivable processes, including cash application from multiple payment channels (checks, ACH, wire transfers, lockbox), issuing credit memos and refunds, supporting audits, and assisting with account discrepancy resolution. Proficient in ensuring timely collections and maintaining accurate financial records using tools like SAP Business One.
Experience: 2 - 5 years
Skilled in maintaining accurate financial records, processing payments, reconciling accounts, and supporting audit activities. Familiar with bookkeeping functions such as tracking receivables, issuing refunds, and using tools like SAP Business One and Microsoft Excel to ensure financial accuracy and compliance.
Experience: 1 - 2 years
Proven experience in delivering exceptional customer support in fast-paced environments. Handled international client inquiries, resolved booking and account issues, processed payments, and provided product and service guidance. Known for active listening, clear communication, and ensuring high levels of customer satisfactions.
Experience: 2 - 5 years
Proficient in using Microsoft Office applications, including Word for documentation, Excel for data entry and financial tracking, and PowerPoint for creating presentations. Skilled in leveraging these tools to support daily operations, reporting, and communication tasks efficiently.
Experience: 2 - 5 years
Tech-savvy and comfortable working with various digital tools and platforms. Skilled in navigating CRMs, SAP Business One, Microsoft Office, Canva, and basic video editing software. Quick to adapt to new technologies, troubleshoot basic issues, and support digital workflows efficiently.
Experience: 2 - 5 years
Experienced in using SAP Business One for financial transactions, including cash application, credit memos, and account reconciliation. Familiar with its logistics and financial modules to support accurate bookkeeping, audit preparation, and streamlined back-office operations
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