Customer Service Rep | Dispatcher | Appointment Setter

Overview

Looking for full-time work (6 hours/day)

at $4.00/hour ($528.00/month)

Bachelors degree

Last Active

April 25th, 2024 (9 days ago)

Member Since

March 22nd, 2022

Profile Description

Thank You for taking time to read this.

Looking for a work from home job that would mold me and help the firm to get it's success.

Reason for looking a WFH job|part time job: 
1. Can work focus without any disturbance and get things done easily.
2. Can manage, do multi tasking for the betterment of the company.
3. Less supervision to travel or going on site/office, foods and allowance expenses. 
4. Can save money for future lists of goals. 
5. Buy a house since we're renting for more than 26 years now and counting.

Below is my work previous to present experiences and achievements:

Click the link below to view my updated resume.  
Upgrade to see actual info
-----------------------------------------------------------------------------------------------------------------------  

Choice Home Warranty | Appointment Setter and Scheduler | Outbound Call
2023-Present

Key responsibilities:
-  calling prospects leads or technician to sign up
-  calling assign list technicians to appoint schedule 
-  discuss issues, fees and payment on service
-----------------------------------------------------------------------------------------------------------------------
Concentrix | CSR  Advisor 1 - AMAZON US ( International Blended Support - Phone, Email and Chat)
 2021-2023

Key responsibilities:
- Analyze current and past charges and transactions
- Look at recent financial performance and identify issues
- Prepare reports on the above information and communicate the insights of these reports to the leader and supports
- Consult with the management team to develop long-term connection with clients
- Suggest resolutions and improvements based on the above information

         Supervisor | Escalations
         Key responsibilities:
         - Escalates client or customer frustrations and dissatisfaction
         - Override process or transactions
         - Filing of report on a daily level commits
         - Coaching of agents performance and status
-----------------------------------------------------------------------------------------------------------------------
VXI | CSR Account Associate 1 | AT&T CLG MOBILITY - RETENTION
2021

Key responsibilities:
- selling wireless phone 
- selling plans
- troubleshooting in connecting phone number to mobile phones
- saving customer for disconnecting lines
-------------------------------------------------------------------------------------------------------------------
Gaisano Grand Citygate Mall | Information System Staff
2019-2021

Key responsibilities: 
·Software and Hardware Troubleshooting Services
·Encoding Data 
·Extracting Sales of Data ( SOD & EOD ) 
·Appointing Schedules 
·Clerical Works

         Manage Information Systems Staff | Redemption
         Key responsibilities:
         - Analyzed clients data and account
         - Creating of reports (Daily, Weekly, Monthly, Yearly)
         - Recording or conversion points of client
         - Encoding of clients points and scheduled redemption
         - Prepared reports on the above information and reported the insights.

         Finance Staff | Credit and Collection Department
         Key responsibilities:
         - Reporting of credit and debit bank sales and slips
         - Checking for total income sales for credit and debit bank machines
         - Extracting of grand total sales computation 
         - Variance finder
         - Encoding and listing of day's report of sales
         - Payment assistance of tenants monthly rent

------------------------------------------------------------------------------------------------------------------
Primary Level - Elementary
With Honors

Secondary Level - High School | Certification of Completion 
- Special Program in Foreign Language ( Nihongo )

College Level | Certificate of Completion - Thesis

Gaisano Grand Awardee 2020 | Certification of Best Employee of the Year 2020

Concentrix - Rock Stars Awardee 2023 | Certification of Recognition for being a Top Performer for the 1st Quarter of 2023

Concentrix - Shining Star Awardee 2023 | Certification of Recognition for being a Shining Star for the 1st Quarter of 2023

Concentrix - Smile Story 1st Entry Awardee 2023 | Certification of Recognition for having a Smile Story for the 1st Quarter of 2023

Concentrix - Smile Story 2nd Entry Awardee 2023 | Certification of Recognition for having a Smile Story for the 1st Quarter of 2023