E-commerce & Shopify Specialist | Operations Manager | Tech support

Providing technical support across chat, email, and phone for e-commerce and digital platforms. Skilled in troubleshooting website, Shopify, and account-related issues, resolving problems efficiently, and ensuring smooth customer experiences.

1–2 years providing customer support for e-commerce stores, specializing in Shopify. Skilled in handling inquiries via chat, email, and phone, troubleshooting technical issues, and ensuring smooth customer experiences. Experienced in website development and coding, including UI design, creating user-friendly interfaces, optimizing website functionality, and implementing clean, responsive designs

2–5 years of experience providing customer support across chat, email, and phone. Skilled in resolving technical and account-related issues, delivering excellent service, handling complaints professionally, and ensuring positive customer experiences. Experienced in supporting e-commerce and digital platforms, with a focus on efficiency, empathy, and problem-solving.

Experienced in managing Amazon seller accounts, handling product listings, monitoring inventory, and optimizing listings for better visibility. Skilled in providing customer support, processing orders, and ensuring smooth operations on the Amazon platform.

Proficient in using Google Workspace tools, including Gmail, Google Docs, Sheets, Slides, and Drive, to manage documents, collaborate with teams, and streamline office operations. Skilled in organizing files, automating workflows, and ensuring efficient communication and collaboration.

1–2 years experience using Airtable for database management, workflow organization, and project tracking. Skilled in creating custom bases, automating tasks with Airtable scripts and integrations, and streamlining team operations to improve efficiency.